Credits

Credits are the currency used to generate headshots on HeadshotPhoto.io. This guide explains how credits work for team headshots.

How Credits Work

Each team member's headshot generation consumes credits from your team's balance. The credit cost depends on:

• Number of headshots generated per person
• Selected backdrop styles
• Additional features like upscaling

Credit Packages

Purchase credits for your team in convenient packages:

Credit Usage

Per-Member Cost

The credits consumed per team member depend on your configuration:

• Base cost per member for AI model training
• Backdrop cost varies by number of styles selected
• Additional features may use extra credits

Example Usage

For a team of 10 members with 3 backdrop styles:

Purchasing Credits

During Team Setup

Credits can be purchased during the initial team setup wizard:

1. Complete team configuration (backdrops, clothing, branding)

2. Complete checkout via Stripe

3. Credits are added to your team immediately

From the Dashboard

Add more credits anytime:

1. Go to your Team Dashboard
2. Click Billing in the sidebar

3. Click Purchase Credits or Add Credits

4. Complete checkout via Stripe

5. Credits are added to your team immediately

Checking Your Balance

View your current credit balance:

1. Go to Team Dashboard
2. Click Billing
3. Your current balance is displayed at the top

You can also see:

• Recent transactions
• Credit purchase history
• Credit usage by member

Credit Allocation

Team-Level Credits

Credits are pooled at the team level:

• All team members share from the same pool
• As each member completes, credits are consumed
• Team admins can see usage across all members

No Per-Member Limits

There's no limit on how credits are distributed:

• First-come, first-served for member completions
• As long as credits remain, members can generate headshots

Low Balance Notifications

You'll receive notifications when:

• Your balance is getting low
• Credits are consumed (optional)
• A purchase is completed

Refunds and Credits

Unused Credits

Credits don't expire and remain on your team account until used.

Failed Generations

If a headshot generation fails:

• Credits are typically refunded automatically
• Check your transaction history for refund details
• Contact support if you believe credits weren't refunded correctly

Tips for Managing Credits

Estimate Before Inviting

Calculate expected credit usage before inviting your team:

1. Count total team members
2. Consider how many backdrop styles you're using
3. Add buffer for retries or new members

Monitor Usage

Regular monitoring helps avoid surprises:

• Check balance weekly for active teams
• Review per-member usage trends
• Plan purchases in advance

Bulk Purchasing

For organizations with ongoing headshot needs:

• Larger packages offer savings
• Credits carry over indefinitely
• Consider future team growth

Next Steps

Learn about team-level billing and transactions: