Team Settings
Team settings control how your organization uses HeadshotPhoto.io. Everything is grouped into five tabs, so you can go straight to the area you need instead of scrolling one long page.
Accessing Settings
- Go to your Team Dashboard
- Click Settings in the sidebar
- The General tab opens first
The five tabs
| Tab | What it holds |
|---|---|
| General | Organization details — team name, website, API key |
| Branding | Branding settings, custom background, logo on clothing |
| Notification preferences and reply addresses | |
| Headshots | Six rules covering photos, sizes, access, and billing |
| Admins | Invite and manage team administrators |
Your selection is not remembered between visits — Settings always opens on General.
General
Organization Details
One card holding the basics:
- Team name — shown in invitation emails and on the team dashboard
- Website URL — optional, adds credibility to invitation emails
- API key — revealed on demand for integrations
Click Save Changes to apply edits to the name or website.
Deleting a team
Team deletion is not available to team owners or managers. The card is restricted to HeadshotPhoto platform administrators, and only for teams with no remaining credits.
If you need a team deleted, contact support at hello@headshotphoto.io. Before you do:
- Download every headshot you want to keep — deletion is permanent
- Confirm no active member still needs access
Branding
Three cards, covering how your brand appears on generated headshots:
| Card | Purpose |
|---|---|
| Branding Settings | How your brand appears across the platform |
| Custom Background | Set a team background; an extra version of each headshot is generated with it |
| Apply Logo On Clothing | Toggle. Places your logo on members' clothing in their headshots |
See Branding for logo preparation and positioning.
A single Email Settings card holding notification preferences and the addresses your team's mail uses:
| Setting | Effect |
|---|---|
| Results Ready Notification | Email when a member's headshots finish generating |
| Automatic Reminder Notification | System chases members who have not accepted their invitation |
| Review Notification | Email when a headshot is ready for review |
| CC Email | Copies team emails to this address |
| Reply-To Email | Where member replies are delivered |
Headshots
Six rules governing what members must provide and what they get back:
| Setting | Effect |
|---|---|
| Custom Output Sizes | Toggle. Lets members download headshots at sizes you define |
| Photos required from members | How many photos each member uploads before generation starts |
| Require live camera capture | Toggle. Members must use their camera; file uploads are refused |
| Hide headshots from members after a set time | Toggle. Members lose access this many days after their project completes |
| Members pay for their own session | Toggle. Invitations stop consuming team credits; each member buys their own plan |
| Use custom headshots | Toggle. Headshots come from custom looks (presets) rather than the standard flow |
Admins
The Admin Management card lists everyone with administrative access and lets you invite more. The team owner always appears first and cannot be removed.
Removing an administrator revokes their access to team settings, billing, and member management.
An admin invitation creates an administrator record only — it does not start a headshot session or consume a credit. So unless the same person was also invited separately as a member, they have no headshots of their own in this team, and removing their admin access takes nothing else away.
Troubleshooting
Can't access settings
- Verify you have Manager or Owner role
- Check you are viewing the correct team
- Log out and back in
- Ask the team owner to grant access
Not receiving notifications
- Confirm the relevant toggle is on in the Email tab
- Check the CC and Reply-To addresses are correct
- Check spam and junk folders
- Contact support if the problem persists
API key isn't working
- Confirm you copied the whole key
- Check your authentication header format
- Contact support for API-specific issues